After twenty-five years of building, leading, and refining operational engines, I’ve come to see a pattern that many miss.
It’s not something I’ve learned from textbooks or management theory. It’s something I’ve learned from being in the room, having hard, thoughtful conversations with people who are right in the thick of it – leaders, partners, funders, vendors, and community builders who are sometimes, quite desperately, trying to keep up with their own growth. And I’ve seen this not just from a distance, but in the day-to-day of my own work – most recently as the Vice President of Operations at the Ottawa Community Foundation.
[Read more…] about When Growth Outruns Operations: Lessons from the Middle of the Work
